Comments on: Maximizing Customer Engagement

By: Melanie

Melanie — Wed, 07 Jul 2010 17:36:43 +0000

Great article!

Listen, Listen, Listen is correct. It is amazing how many people don’t do it. I think you need to keep your ears open all the time.

Sun, 30 Aug 2009 00:10:57 +0000

[...] Maximizing Customer Engagement | Kate Morris http://www.katemorris.com/2009/04/maximizing-customer-engagement.html – view page – cached A guest post by Kristy Bolsinger covering an eMarketing session on Customer Engagement strategies — From the page [...]

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Kristy Bolsinger — Sat, 25 Apr 2009 00:10:27 +0000

Thanks for the kinds words Shawn! I’m really glad you enjoyed it.

Shawn Devlin — Fri, 24 Apr 2009 17:35:52 +0000

Very wise and insightful article, Kristy.

We’ve been preaching much the same thing for a few years now. Especially the “listen, listen, listen” part.

Shameless self promotion warning – surveys are a great way to acquire awareness and to listen to customers.

Thanks for the enjoyable post.