LiveBall Review

Posted by Kate Morris on Mar 02, 2010

Click here if you just want the LiveBall Review without the background story.

Background

I am not a tools type of search engine marketer. Well, in terms of PPC bid management tools. I love Raven Tools and SEOmoz and some of the newer PPC tools like WordStream. (Yes, some of those are affiliate links)

There are some tools developers in the PPC space that I keep hearing about but have never seen. For the most part I don’t have the clients that are large enough for them. But seeing as there are some new awesome tools, I’ve been more open to requests from tool developers in the PPC space.

The LiveBall Approach

I got an email from Kristina Allen at Ion Interactive on February 15th asking me to review a press release about their most recent developments. Normally these requests are dry when coming from PR people, but Kristina got it right. The title of the email was Leprechauns, Lattes and LiveBall. She got immediate bonus points for originality and attention grabbing.

Her email not only got my attention, but Kristina, whom I had never met, had taken the time to read my site and understand me. She talked about my SEM Cereals post and asked nicely if I’d look at the release. She kept things light and informal.

Girl should get a raise just for that.

LiveBall

I had heard of Ion Interactive, but had no idea what they did. I wanted to help, but I can’t talk about something I know nothing about. Within 24 hours they had a demo setup and were sending me everything I needed to review their tool. The CEO was even present for the demo to answer my questions. So thanks to Justin Talerico and Megan Leap for answering all of my questions.

And just to make it clear, they are not paying me to write a good review. I am highly critical of unnecessary tools and will tell you the way it is. But I do need to tell my readers that they did send me a copy of their book, Honest Seduction. (Warning: affiliate link) I haven’t read it yet, but it’s on my list now.

LiveBall Review

LiveballLiveBall is a landing page optimization tool that is hosted on the Ion servers. Basically they setup an environment on their servers in which marketing people can create landing pages to test in an easy interface. LiveBall is hosting on a dedicated IP address for each customer. The pages created by their system are cross browser friendly (I asked) and while are hosted on their domain, they are pointed at a subdomain on your root domain.

The team there aids in building themes based around your current site layout. So they start the account for you by coding everything to look like your site. Testing these pages allows you to keep the same look and feel as the rest of your site. Your marketing managers can add and subtract elements to test through their easy WYSIWYG editor.

One feature I loved is that the LiveBall system gives you image galleries to choose stock images to test. Right now they are organized into six categories including Active Life, Business People, Healthcare, Higher Education, Leisure People, and Meanings. I’ve done testing, and it can get expensive to buy all the images you need for pages that you might not even keep!

The greatest thing? All of the pages created are SEO compliant. (That’s what their release was about) You can use the canonical tag to point the search engines at the “real” version, or add a “noindex” if you don’t want these pages in the index. You can add in your own tracking code, but they have built in tracking as well to help aide in decision making about the best landing page possible. And the system passes query strings so that you can track what you need to for your system as well as collecting important keyword information.

Overall Thoughts

This is something I would recommend to a company that has a marketing department and needs a way to test landing pages on the fly without interrupting the IT and web development side. Ion makes it clear that this system is built with marketers in mind, not necessarily code-minded people. It’s simple and easy to use, but also builds nice code on the back end.

What a company can learn in this system can be pushed to web development once conclusions are drawn. LiveBall and Ion have no issue with their clients taking the information and code developed in the system and putting into use on the whole site, I made sure to ask. Most companies will want to take what is learned and use it on the whole site back on the home server.

In talking with their team they understand that landing page optimization is not just for PPC. That is why they released the SEO compliant features. They know that testing is not a one time thing, and over time even the best campaigns can use some optimization. You never know when one change to a page can result in a 10% increase in conversion rates.

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  • 6 responses to "LiveBall Review"

  • Anna Talerico
    2nd March 2010 at 11:10

    Wow, Kate – thanks for the great post. I echo your thoughts about Kristina, Megan and Justin too :)

  • Robert Brady
    2nd March 2010 at 11:28

    I got a copy of Honest Seduction last year and highly recommend it. Conversion optimization (which I consider the fraternal twin of post-click optimization) is going to hit the mainstream this year and ion has been pushing this for years. Thanks for the review Kate.

  • Josh Summerhays
    2nd March 2010 at 11:56

    Great review of LiveBall as well as the Ion team. Your experience with them mirrors mine – sharp folks, helpful, very easy to work with…they definitely go the extra mile.

    I echo Robert’s thoughts on Honest Seduction as well. Full of actionable insights that you can apply to your own efforts right away.

  • Jason Ibarra
    29th April 2010 at 19:11

    Our agency uses LiveBall and we love it! On the first implementation we took conversion rates from 8.7% to 15.1% in less than 2 weeks. After that we were 110% sold and utilize this platform every chance we get.

  • Jordan Greve
    17th May 2010 at 12:01

    Kate,

    Thank you for this wonderful post. My past experience with graphic designers and coders is that of a slow work flow. I love that i can get in there design a page with their tool that is compliant to my optimization techniques and i can have it indexed to see how it’s doing in the world before deciding on making it exist to millions of people.

    Is there a monthly rate for liveball or is it a one time fee? I am very interested in learning more about it.

    You mentioned you played with the tool demo for 24 hours — do you feel like you really understood it in that time?

    Thanks again and great post.

  • Kate Morris
    17th May 2010 at 13:16

    Hi Jordan,

    It’s a monthly fee, but they could tell you more. If you are cool with it, I can give your email to my contacts over there?

    And yes, even in the demo, it made total sense. Most people will be able to pick it up immediately.

    Kate

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